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Why 'Just Be Authentic' Is Bad Sales Advice for Experts

This article challenges the popular sales advice to "just be authentic," explaining why this approach often fails for expert entrepreneurs. It identifies the "Curse of Knowledge" as the true barrier to sales and shows why learning to "translate" your passion into clear client language is the key to connecting and closing sales without feeling "icky."

November 18, 2025

If you're a heart-centered entrepreneur, "just be authentic" is probably the worst sales advice you've ever received. You've tried "sharing your passion," and it failed. 

This failure isn't because your offer is bad or you're a fraud. It's because you're suffering from the "Curse of Knowledge.” And in this article, we’re going to tell you what to do instead.


The Mistake We're Taught to Make

As high-integrity women, we are rightfully repulsed by the "agressive-marketing" we see everywhere. We see the fake countdown timers, the manipulative scarcity, and the "pushy" tactics, and our gut reaction is, "That is disgusting. That is a lie. I will never do that".

So, in our noble effort to reject that model, we make a critical mistake. We decide our only alternative is to be 100% "authentic". 

We'll just "share our passion". We’ll be extra helpful, completely transparent, and pour our hearts out, sharing everything we know from our expert perspective. 

We believe that if we are just good, honest, and passionate enough, the right clients will see our value and buy.


Why That "Authentic" Attempt Fails

This "authentic" attempt almost always fails, and it's devastating. The problem is what experts call the "Curse of Knowledge".

We are so expert at what we do, we have literally forgotten what it's like to not be an expert. We're so far down the path of expertise that our "passionate" sharing goes right over our audience's heads. 

We speak in "Expert-Speak". We try to sell them a complex, multi-step process when they're just looking for a simple, clear outcome.

Think of it this way: Your potential client has a simple headache. She just wants an aspirin. But in your "authentic" passion, you give her a 20-minute lecture on cellular biology and the neurological pathways of pain.

The result? Her eyes glaze over. She gets confused. She gives you that polite nod or, worse, the dreaded, "I need to think about it".

To you, this feels like a total rejection. You poured your heart out, and she still didn't get it. Your brain screams, "See! You are a fraud! You can't even explain what you do. You're not good at this".


What to Do Instead

This failure leads you to a devastating conclusion: "My 'honest, passionate' way didn't work. The only reason other people are successful is because they are using the icky 'tricks'".

This is the trap. You're stuck in a lose-lose situation:

  • Option A: "Be myself" (and fail, feeling like a fraud).
  • Option B: "Be a pushy salesperson" (and feel icky and out of integrity).

No wonder you hate sales! But you're missing the real solution. You're missing Door #3.

Instead of trying to be "authentic" (which failed) or "pushy" (which feels awful), you just need to learn how to translate. The problem was never your passion. It was your language

You don't need "sleazy tactics"; you need to learn to speak "Client-Speak". This means finding the exact words to build a simple bridge from your expert solution to their basic, everyday problem.

Don’t know how to do it? Don’t worry, we’ve got your back! AI is great at helping you translate and we’ve got a prompt that does the heavy lifting for you!

CLICK HERE TO GET THE BLANK STARES TO "AHA" PROMPT


Why This New Approach Works

This "translation" approach works because it honors your integrity and it's incredibly effective. When you stop trying to prove your expertise and instead focus on translating your value into your client's language, they finally "get it".

The goal is to make your client feel seen and understood, not confused. When you use their words to describe their problem, they instantly feel a connection. They don't feel "sold to"; they feel like you're the first person who truly understands what they're going through.

It stops being a "sales pitch" and starts feeling like a deep, helpful, and connected conversation. You're not being "inauthentic"; you're finally being clear. And for a confused and overwhelmed client, clarity is the ultimate act of service.

And now, with the help of the prompt above, you’ll have the language to translate your passion into the words your potential clients will deeply resonate with. 


The Results You Can Expect

When you make this one simple shift from "passionate expert" to "clear translator" … everything changes.

That awful "imposter syndrome" starts to fade. You stop believing your only choice is to be a "failed (but good) person" or a "successful (but bad) trickster".

You finally discover that "sharing your passion" can work, but only when it's combined with the right words. In your networking events or on sales calls, your audience will lean in. They'll "light up" and start asking curious questions instead of tuning out.

You get to feel both successful and good. You realize you don't have to "trick" anyone. You just had to learn how to translate. Suddenly, selling doesn't feel icky at all. It just feels like connection. It finally feels as good as coaching.

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Lauren Shaw & Lauren Capwell

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Why 'Just Be Authentic' Is Bad Sales Advice for Experts

This article challenges the popular sales advice to "just be authentic," explaining why this approach often fails for expert entrepreneurs. It identifies the "Curse of Knowledge" as the true barrier to sales and shows why learning to "translate" your passion into clear client language is the key to connecting and closing sales without feeling "icky."

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